SUMMARY
Dependable, well-rounded user experience generalist who gets things done on time and on budget. Experienced working with product and development teams to take projects from concept to production.
- UX/UI Design
- Information Architecture
- Design for Complex Data
- User Research/Testing
- Usability
- Visualization & Communication
EXPERIENCE
Elsevier
Principal UX Designer (previously Senior UX Specialist)
Partnering with product management, technology, and other UX colleagues to create optimal online user experience for Elsevier products.
Current work: Journal Branded Solutions, including Cell Press, The Lancet, and 400+ other journals sites. STAR Protocols, an open access online protocol journal.
Previous work: Scopus, an abstract and citation database of peer-reviewed literature.
ScienceDirect, SciVerse Applications, and Elsevier Developers.
- UX lead for squad responsible for Scopus author profiles. Partnering with product manager to redesign profiles to facilitate author assessment. Working on designs and user research.
- UX owner for Institution Profile Wizard (IPW) investment project allowing customers to manage their institution’s profile data in Scopus. Completed worldwide customer research, prototyping, entire design, and user testing.
- UX lead for project to launch new “CiteScore” journal metric. Worked to redesign journal pages on Scopus while partnering with product and data team. Led 50+ user testing sessions, and created multiple design iterations.
- Work day to day with Agile squad responsible for author profiles on Scopus. Create designs, conduct user testing, and participate in Scrum activities.
2010-Present
American Express
Manager, User Experience
Manager for AmexWeb, the American Express corporate intranet, serving over 60,000 employees globally.
Liaison between AmexWeb team and site partners representing the company business units and staff groups. Performed a variety of user experience activities including usability assessments, user testing, interaction/interface design, and managing site builds and site migrations.
2006-2009
United Communications Group
Project Manager
Only user experience specialist for the portfolio company of business and professional publishing providing guidance, information, analysis, data and solutions.
Duties included usability reviews, creating and updating information architectures, wireframing and interaction/interface design. Managed a variety of web projects including site launches and redesigns requiring coordination with business users, developers, designers, testers, and network administrators. Acted as a web/graphic designer on numerous projects.
2003-2006
EDUCATION
New York University
Master’s Interactive Telecommunications Program, Tisch School of the Arts
Course work in design, information architecture and usability, programming, video, audio, and online communities
University of Missouri-Columbia
Bachelor of Science, Biological Sciences (Phi Beta Kappa, cum laude)
SKILLS & SOFTWARE
System/software agnostic. In the end, it’s about finding the best way to collect/present information to the audience you have, and being able to learn and use the tools you need to do that.
Proficient with a large suite of products including: Figma, Sketch, InVision, UserZoom, Adobe Creative Suite, Axure.
Versed in a variety of web analytics, content management tools, and surveying tools.
Working knowledge of HTML and CSS, completed Elsevier Yellow Belt Accessibility Certification.
